Privacy Policy

We collect the data we need to sell you a ticket, get you through the gate and keep your account safe — nothing we can’t justify. We never sell your personal data.

This policy explains what we collect, why, and the control you have over it.

• Account details — your name, email and phone number.
• Payment data — processed securely by our payment partners; we store only what’s needed for receipts and refunds.
• Ticket activity — the events you view, buy and attend.
• Device data — basic technical information to keep the service running and secure.

We use your data to process orders, deliver tickets, prevent fraud, provide support and — only if you opt in — send you event recommendations and updates.

Organizers receive the attendee details they need to run their event (such as your name and ticket type), and are responsible for handling that data properly.

We share data with the event organizer for tickets you buy, and with the service providers who help us operate — payment processors, SMS and email delivery, and cloud hosting. Each is bound to protect your data.

We may disclose data where the law requires it, or to protect the rights and safety of our users.

You can access, correct or delete your personal data, and opt out of marketing at any time from your account settings.

To exercise any of these rights, or to ask a question, contact our team and we will respond within a reasonable time.

We keep your data for as long as your account is active, and afterwards only as long as needed for legal, tax and fraud-prevention reasons. Then we delete or anonymize it.